Allegedly, Blizzard has sued the creator of WoW Glider, software designed to let people automatically perform certain WoW actions while away from the keyboard and mouse. Damion Schubert has some thoughtful comments on the situation here.

Damion concludes by opining that he hopes Blizzard wins, writing:

That being said (and this may show my bias as having worked on these games in the past), I have to be rooting for Blizzard on this one. Unattended macroing is a huge problem for the people trying to run an MMO:
1) It becomes the easiest and most efficient way to farm for gold, which causes inflation of the economy.
2) It creates a huge number of customer service calls, as people who aren’t using the tool complain about the people who are (or more frequently, who they suspect are).
3) It starts a slippery slope towards the automated PvP bots that ultimately decimated games like Counterstrike.
4) While not applicable for WoW and most other games, if the company is in the business of selling gold or advancement for real cash, the bot can effectively compete with your business model.
5) While subtle, fast advancement creates a mentality that characters are cheap and disposable, which increases the likelihood of antisocial behavior.
6) Left unchecked too long, and you get a situation where so many people have the tool installed that you can’t take action.

I sympathize with what Damion is saying, but I am vehemently against holding the creator of what are effectively third-party clients or client-addons responsible for what users do with them. I dare say, in fact, that the majority of publicly accessible virtual worlds are accessible only via third-party clients. There are perhaps 1500 text virtual worlds publicly available, and almost all of them have no client of their own.

Zmud, the most popular text MUD client, has elaborate scripting capabilities, and our text MUD admins fight a constant battle against users who use botting scripts illegally (we allow botting in some circumstances, like combat, but not in others, like commerce). Further, there are a host of other clients with similar capabilities ranging from Tinyfugue for Unix-type systems to the defunct Rapscallion for Macs. Should we sue them all because our games are bottable?

In absolutely no way do I see any of this as being Zuggsoft’s (the creator of Zmud) problem, nor do I see Blizzard’s supposed woes as WoW Glider’s fault. Blizzard comes across, to me, as a bit of a whiny bully throwing its weight around to crush the small guy. If they design a game in which the equivalent of pressing a button repeatedly is this rewarding, then I see no reason why the law should punish someone who makes software to perform the actions that Blizzard’s game rewards any more than creating a program that uses Word macros more effectively than Microsoft intended should. (I say this, as well, as someone whose games ban people for unattended macroing.)

Sure, they’re welcome to ban players who are using WoW Glider, but I think using their legal bully-boy tactics to intimidate WoW Glider’s creator crosses the line of acceptability pretty outrageously and wastes our tax dollars to boot. Shame on you, Blizzard.
–matt