I was listening to a bit on NPR yesterday about gold farming in China, Admiral Piettand was struck by the casual certainty with which the owner of one Chinese operation asserted that multiple publishers are engaging in RMT on the side. In other words, the fellow was claiming that publishers are secretly selling gold to, presumably, middle-men like IGE. Why would a publisher do this? Revenue, and importantly, revenue that has very little incremental cost to it.

What are the downsides to a publisher simply selling gold to IGE (or someone similar) on the side?

1. Potential negative reaction from playerbase if they’re discovered.
2. Potential damage to player experience from possible inflation.

I would argue that #1 is a real risk but that #2 is not a particularly real risk. I think the potential negative reaction from the playerbase is an obvious one. I know of two serious surveys that have been conducted showing that about 1/3 of players strongly objected to RMT, 1/3 of players liked the opportunity to buy virtual items, and 1/3 didn’t care. I suspect that this would verge much more strongly negative were players to find out that the publisher/developer is disguising its gold sales. This may or may not be a rational reaction, but I think player discontent over this kind of action is an inescapable conclusion.

The second risk I listed was possible inflation from the introduction of a new gold source (the publisher creating it out of thin air irrespective of the rate at which players can produce gold by bashing or crafting or whatever else). I don’t, however, think this is actually a large risk, assuming the publisher doesn’t go hog-wild. World of Warcraft, for instance, is absolutely plagued by gold farmers and while those gold farmers do have to exert effort to produce the gold they produce, there can be little doubt that they are inflating the supply of gold beyond what would exist were RMT not an option. If it’s hurt WoW, then one has to wonder what its player population would be like without the farmers. It’s fairly hard for me to credit the idea that it would be significantly larger.

None of this is an accusation against any specific publisher, nor is it a claim that any publishers are actually engaging in this. The ease of generating revenue without incremental cost that doing this would present, however, is a strong argument that someone is doing it, somewhere. Companies like Blizzard are owned by public companies who are under incredible pressure to meet their quarterly numbers. Given that I can’t see that it’d be at all illegal for a publisher to do this, and given that it’s hardly unheard of for companies to push and sometimes cross legal boundaries to meet their numbers, is it difficult to believe that a company that’s going to come up short on its numbers (or who is just greedy), might engage in this kind of implicit deception in the name of exceptionally easy money? How about a publisher/developer who is having trouble just making payroll, and is faced with laying valued employees off? I’m not even sure I could bring myself to condemn a publisher for selling gold under the table in order to avoid firing its employees.

Once again, this is a pure hypothetical. I have no ‘inside’ information leading me to believe that any specific publisher engages in this, but I’d be willing to lay money down on the theory that it’s happening somewhere. I also, obviously, have no objection to selling digital assets in games, but even the idea of this feels wrong somehow. It feels like deceiving your players, and I’m not down with that.

So what do you think? Are publishers engaging in this? Think it’s more likely to happen in the East, the West, or in both markets?